Customer Engagement
Enhance CX with
chat and CRM
Contact Us
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Conversational CRM
Unlock customer service on favored chat apps through unified customer data from e-commerce channels and chat to drive customer experience
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Maximize returning customers
Tailor information and customer service to individual customers to build a continuous relationship with your brand
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Reduce customer service costs
Reduce customer support workload and improve CX by automating conversations through chatbots
Conversational commerce Deliver customer service through chat
Enhance your brand's customer experience through continuous communication and relationship building
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Satisfy customer needs through chat
Engage with your customers through their favored chat apps through continuous and positive relationship building
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Build ongoing relationships
Build direct, cookieless relationships with customers by connecting with them via chat
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Chatbot and conversation automation
Deliver a realistic customer service experience by designing chat flows to drive customers to purchase and reduce manpower costs
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Consistent communication
Enable consistent customer service experiences based on past data and conversations with customers
CRM marketing Maximize repeat customers through personalized marketing
Create personalized, optimized and appropriate sales opportunities to drive repeat purchases
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E-commerce conversational CRM
Link customer information from e-commerce stores and chat apps
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Enhance customer engagement
Analyze individuals and customer groups to identify opportunities for further engagement
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Personalized messages
Tap on customer analytics to deliver content to the right people at the right time
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Touchpoint optimization
Create touchpoints optimized for each customer based on disparate data from chat, email, SMS, etc
